Privacy policy

Effective date: 1 February 2025

We respect your privacy and are committed to transparency regarding how this website operates. This policy explains how we handle information related to your use of our website.

1. Who we are

This website is a non-commercial platform that provides guidance to social workers. It is not owned by a company and does not engage in business activities.

2. Information we collect

We do not collect or process personal data from visitors to our website. Specifically:

We do not request or store names, email addresses, or any other identifying information.
We do not use contact forms, user registrations, or subscription services.

3. Third-party links

Our website includes links to third-party websites for additional resources or references. Clicking on these links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read their privacy policies before submitting any personal data.

4. Cookies and analytics

We use basic website analytics to monitor traffic and improve content. These analytics do not collect personally identifiable information. If cookies are used, they will be for functionality and statistical purposes only. Users may adjust their browser settings to disable cookies if preferred.

5. Data security

Since we do not collect personal data, there is no risk of unauthorised access to personal information. However, we take reasonable steps to ensure our website remains secure and free from vulnerabilities.

Data is stored securely in our Microsoft Azure tenant, using the existing data security measures that we have in place. This includes compliance with security policies and protocols. More information on security measures and compliance is available on request.

6. Your rights

As we do not use or process personal data, your privacy rights under UK GDPR (such as access, correction, or deletion requests) are not applicable. If you have concerns regarding privacy while using this website, please contact the Data Protection Officer for Leading AI at info@leadingai.co.uk.

We want to make sure you are aware of your rights in relation to the information and/or data that we hold. Your rights and the circumstances in which they apply can be found at www.ico.org.uk.

7. The AI assistant

The assistant is built by Leading AI using Azure Open AI services. All data is hosted and processed in the UK.

"The Client" refers to the organisation that has engaged Leading AI to build and deploy the AI assistant on their behalf. The client for this assistant is the Royal Borough of Kensington and Chelsea.

Information we collect:

Retention of prompts and responses: We retain the prompts that users enter the AI assistant, and the responses generated by the assistant, for a period of three months.
Anonymisation: All prompts and responses are anonymous. We do not record or share any identifying information about who entered the prompts.
Sharing with the client: We share anonymised prompts and responses with the client for whom we set up the AI assistant, for the purposes of assessing how and how much the assistant is used.
Improvement of AI tools: We also retain user prompts and responses to help refine and improve our AI tools.

Inclusion of personal data in prompts: users are advised not to enter any personal or sensitive information into the AI assistant as a prompt. If you enter personal data into a prompt, it will be recorded as part of the prompt. Even though the prompts are anonymised, the personal data itself may be identifiable if included in the input.

Any prompts that appear to include personal data will not be shared with the client.

8. Changes to this privacy policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of the website after modifications constitutes acceptance of the updated terms.

9. Contact us

For any privacy-related questions, please contact:

Leading AI Ltd

124 City Road

London EC1V 2NX

Email: info@leadingai.co.uk